We offer a range of appointments to suit the needs of the practice population. If you work or have to arrange transport, you can book an appointment up to four weeks ahead. Sometimes you may be offered a GP telephone consultation appointment, and if the GP feels he/she needs to see you, he/she will give you an appointment to attend the surgery.
Please let us know if you would like to see a particular doctor and we will do our best to accommodate your request.
If you feel you may be infectious, please inform the receptionist who will arrange for you to wait in a separate room. If you have travelled from China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau, and develop a fever, difficulty breathing or a cough within 14 days, please stay indoors and call 111, even if your symptoms are mild. If you develop a fever alone without any other symptoms and have recently travelled through the previously named countries in the last 14 days, please stay indoors and call 111.
If you have travelled from Wuhan and Hubei province, please self-isolate for 14 days, even if you do not have symptoms, due to the increased risk from that area.
PLEASE DO NOT ATTEND THE SURGERY OR GO TO A&E.
Our Practice Nurse Debbie is fully trained and available to treat patients for the following infections:
If you feel you may have one of the above infections, please ask for an appointment to see Debbie.
Difficulty in obtaining an appointment?
If you have had difficulty in obtaining an appointment, you may be interested to learn that on average there are 80-100 missed appointment with Doctors and Nurses every month. This represents over 13 hours of GP and nurse time and is a waste of NHS resources.
PLEASE either keep your appointment or cancel it in good time to enable us to offer it to someone else.
If you need to be seen urgently, you will be offered an appointment the same day. There may not be a choice of doctors.
We try to avoid patients having to wait more than 20 minutes for their GP appointment to start. However this is sometimes unavoidable. Our GPs will always try to deal with all your problems at one appointment if they can, but if you have more than one problem to discuss, it would be a considerable help to let your GP know at the start of the consultation in order for them to prioritise the problems.
Telephone Consultations with doctors or nurses
You can book a telephone consultation appointment with a doctor or practice nurse who will then call you back on a convenient telephone number. Please be aware if you book a telephone appointment, this will be within a 2 hours time slot.
Children under 16 years old
Children under 16 should be accompanied by a parent or adult. However, there may be times when they wish to see a GP alone. Please note that we need a parent’s signed consent form for immunisations and minor surgery.
Please let us know if you would like a chaperone to be present at your consultation at the time of booking.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Code of Behaviour
The practice aims to give its patients a high quality of care in a secure environment. Whilst you are in our care or visiting our premises you have the right to expect courtesy and consideration from our staff and from other patients and visitors, and they have the right to expect the same courtesy and consideration from you.
Extended Hours for GP Appointments for Guildford and Waverley Patients
What is the Extended Access Service?
This is a national programme which is being introduced to increase capacity in general practice and make is available 7 days per week. It is intended to help with every growing demand for GP services and to provide patients who need it with evening and weekend access. The service has been specified and commissioned from Procare by Guildford and Waverley CCG.
Patients registered at any GP practice in the NHS Guildford and Waverley CCG will be able to book through their own practice and attend at any of these locations below.
**Appointments are available with GPs, Practice Nurses and HCA across all sites.**
Villages Medical Centre: Saturdays 8am-12pm. We will also be providing extended access clinics at the Practice every Monday and Friday 6-8pm.
Merrow Park Surgery: Saturdays 8am-12pm. Every Tuesday and Wednesday 6-8pm
Fairlands Medical Practice: Saturdays 8am-12pm and 12pm-4pm. Sunday 9-12pm. Mondays and Wednesday 6-8pm.
Binscombe Medical Centre: Saturday 8-12pm and 12-3pm. Sunday 10-1pm. Weekday evenings 6-8pm.
Haslemere Health Centre: Saturdays 8-12. Every Wednesday and Thursday 6-8pm.
Please contact the surgery for further information and to book an appointment at any of the above